CFDFpromo · Prepared for Tibbs Tees

We looked at Tibbs Tees before today

Everything below is yours to correct. The parts we could not see from the outside are the ones only you can answer, and those decide what we build.

Who we are talking to

Tibbs Tees. Jacksonville, Florida. A full service printer with 15+ years in the trade, running a catalogue site at tibbstees.com, with orders taken at orders@tibbs.biz and 904-826-0875.

Charles: second attempt. He booked 9 Sep 13:00 ET and we hold no transcript and no notes from it, so treat today as the first real conversation and never refer to a previous meeting as if it happened. BookedMeeting booked both calls and the setter typed the Calendly answer ("discipline and consistency"), so never read that back as his words. His live address is dustin@tibbs.biz. The dustin@tibbst.com on our old record is dead, that domain does not resolve, so anything sent there bounces: confirm the address out loud. Confirm the hour too, the second booking was entered as Pacific time for a Florida shop, so his calendar may show the wrong time. Never name the platform we build on and never say we resell. This page moves in one direction: what is happening, what it costs, what it would be worth fixed. Ask, and let HIM say the cost and the outcome.

What is your main challenge right now?

Whatever is on your mind. Start anywhere.

What made you say yes to this call?

Something made today worth 30 minutes.

Charles: ask the first one, then stop talking. The second one is the trigger: whatever made a 35-year shop owner take a cold call is the pain he already feels. Write both word for word.

What we measured on tibbstees.com

Public data, measured 9 September 2026 with the same instrument we point at every shop. Correct anything that is wrong, the tiles are editable.

1840

short sleeve tees in your catalogue. Not one of them has its own web address

mobile speed score out of 100. Google's target is 90

17.4

seconds before the page appears on a phone. Google's target is 2.5

What we found

Your catalogue sits inside a frame on the page, so no product has a web address of its own. Nothing in it can be linked, shared, bookmarked or found on Google.
You score well everywhere you control it: SEO 85, accessibility 78, best practices 73. The catalogue is where it breaks.
You publish real tier pricing on the product page, which most shops your size still hide. The only button is Request a Quote, so a buyer who has already picked the product, the colour and the imprint, and can see the price, still cannot place the order.
The Cart page loads and even tells the visitor to click checkout at the bottom, but nothing on the site can be added to it.
Decoration is not priced or configured anywhere: no imprint method, no imprint area, no setup or run charges.
The catalogue is the full supplier feed rather than your line. 1,840 short sleeve tees alone, from suppliers and regions you may hold no account with.
No client or company stores anywhere, which is the thing you booked this call to see.
Almost nobody is finding it: unranked on Tranco, below 1,000,000, and Google holds no real-user speed data for the domain at all, which only happens at very low traffic.

67% of business buyers now prefer to buy without talking to anyone.

Up from 61% a year earlier. If a client cannot order from you online at 9pm, they are not waiting until morning. They order where they can.

Gartner sales surveys, 2026 and 2025.

If a client wanted to reorder 200 shirts from you tonight at 9pm, what would happen?

Charles: open on what he did RIGHT, not on the gaps. He publishes real tier pricing and he already has an Art Upload page: most shops his size do neither, and 15+ years in the trade earned that catalogue. Then show the numbers, ask the 9pm question, and let the silence work. The honest answer is "they email and wait until morning", and he has just described the gap himself. Do NOT tell him his catalogue is invisible. Ask what happens when somebody Googles a product he sells, and let him get there.

How the work runs today

Walk us through one order, from the first email to the box leaving the dock.

What system are you using to streamline your operations?

How long from a quote request to an approved proof?

Hours a week spent re-typing orders, quotes and proofs?

People who touch one order before it ships?

What does one hour of that person's time cost you?

When a Request a Quote comes off the site, what happens next and how long does it take?

How many of those quote requests become an order, and how many never come back?

How do you price the decoration itself today: setup, run charges, stitch counts, imprint areas?

Out of everything in that catalogue, how much can you actually sell at a competitive price?

Suppliers you hold an account with, against everything else sitting in the feed.

Which part would you most like to never do again?

Charles: ask which order or store software he uses BEFORE you demo anything, and listen for platform names. "Streamline" makes him measure what he has against a standard. Hours x people x rate is his own cost of doing it by hand: multiply it out loud with him, per year, then say plainly that it is not a cheque landing in his account, it is what those hours buy instead. The decoration question and the supplier question are the two that open this call. His catalogue is a raw feed, so it shows products from suppliers he holds no account with, at prices he cannot match, some from regions he cannot get stock from, with decoration areas that do not match what the supplier actually offers. He lives with that every time a quote request lands. Ask, never tell.

Where the work comes from

Where the orders really come from, and who owns the client when they reorder.

What share is apparel you decorate yourself, and what share is promo you buy in?

How much do your top 3 accounts represent?

Teams, schools and companies reorder the same shirts every season. How does that reorder reach you today?

When the coach or the HR manager changes job, does the account stay with you, or leave with them?

If your biggest account moved its work somewhere else next month, what would that do to the year?

Charles: this is the pain he may not know he has. Every reorder that arrives by phone or text lives in one person's head, and it walks out the door the day that person changes job. A store per client is what turns that into an account that stays. Big Bang is the proof to reach for: a reseller who now employs somebody whose whole job is running client stores. Ask, never state it, and let him answer the last question out loud.

How new business comes in

Month to month, and what happens when it does not.

Where did your last three new clients come from?

How many slow months did you have in the last 12?

What is a slow month worth, compared with a good one?

How much of your week goes to chasing quotes and reorders instead of selling?

What have you already tried to fix this, and why did it not stick?

Charles: slow months x the gap is his cost of an inconsistent pipeline, in his own dollars. "What have you tried" tells you why he never fixed it: no time, bad software, a rep who left. That is the objection you will hear later, so hear it now.

Where you want Tibbs Tees to be

Twelve months from today, if this works.

A year from now it worked. What is different at Tibbs Tees?

What would that be worth to you, in dollars or in hours?

And if the next 12 months look exactly like the last 12, what does that cost?

What should be fixed first to get there?

Why now, and not last year?

Charles: this is the section that sells the outcome. Ask "worth" first, then "cost if nothing changes", so the two numbers sit side by side in his head. Both go on the Master word for word (BG). If he gives no number, ask "roughly: closer to ten thousand or a hundred thousand?"

What could your clients use?

Tick whatever your teams, schools and company clients would actually ask for.

Their own free online store Branded, per client, at no cost to them. A portal to re-order, approve and pay They handle it themselves, day or night. A mock-up tool They see it on the garment before they order. Stitch counts and colour detection Embroidery quoted from the logo in seconds, not after a digitizer looks at it. AI automations Quotes, proofs and reorders handled without a person. Something else Anything they keep asking you for.

Has a client ever asked you for something like this that you could not give them?

Your competition

One question.

What does your competitor have that you do not?

Which AI agent do you value the most?

We trained and run all of them. Pick what matters and we will show you that one live.

The automation agent Quoting, proofs, order routing and reorders, without a person. The catalogue agent Supplier products, live pricing and stock, in your store. The connection agent You keep what you run. We connect to it. The integration agent Your ERP, accounting and shipping talking to the store both ways. The training agent Teaches your team to use AI, so it stays when we leave. The design agent Stores that look like your brand, not like a template.

What we will show you now

Only what you picked. We will skip the rest.

What would you want in writing?

Pick the promise you would hold us to. Whatever you choose goes in the agreement.

Live by a date, in writing Your first branded store is live by a date we name, or the first cycle is free. Your team gets its day back You and your team save time on daily operations: quoting, mock-ups, purchasing, re-typing orders, repeat orders. It earns the next month, or it stops No long contract and nothing to cancel by phone. The number we agreed, or we keep working We set the target together before we start. It hits it, or we keep going at no charge.

What we will show you now

Is anyone else involved in this decision?

So they get everything they need too.

Now that you have seen it, what would stop you from trying it?

Word for word.

Charles: both, out loud, before you book. The first names the room we are really selling to. The second surfaces the real objection while it is still cheap to answer.

Book 15 minutes for your tailored offer

We take everything above and build you something specific: your words, your colours, the promise you picked, and a dated plan of what happens after you start. A few days is all we need.

Date

Time

Charles: book it before you hang up. No price today. If pushed: "I could give you a number now and it would be a guess. Give me three days and I will give you one built on what you just told me."

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