• All shipments are F.O.B from the factory. If the shipping method is not specified, we reserve the right to ship the order by overnight air transport to meet the deadline. For direct shipment to the United States, all shipments are F.O.B Miami and are billed in US dollars.
• Methods: We will follow your shipping instructions. If no instructions are given, we will choose the carrier at our discretion. We are not responsible for any delays that may occur after the merchandise has left our factory.
• The distributor assumes responsibility for transportation costs for all speculative samples.
• Any cash on delivery (COD) will be refused.
• * If additional transport costs should apply, then it is the customer's responsibility to ensure payment, even in the case of free delivery. Here is a non-exhaustive list of additional costs commonly billed to CFDFpromo by the carrier: wrong address provided by the customer, use of the hydraulic lift, waiting time for delivery, delivery to a private residence, interior delivery, 2nd attempt delivery, delivery refused, remote area, delivery by appointment.
• Split Shipments: Fee of $ 20.00 per split shipment for more than 5 shipments.

** All products that have been washed, printed, dyed or altered in any way, will not be eligible for a refund or replacement claim. Samples are non-returnable. Samples purchased at special prices are not returnable. The merchandise must be returned prepaid by the customer. CFDFpromo Inc. reserves the right to refuse an unauthorized return and will return it at the customer's expense.